• (503) 828-2632
  • Staffordairhvac@gmail.com
  • Stafford, Oregon
Schedule With Us Today

Last updated: December 11, 2025

This Privacy Policy explains how Stafford Air Heating & Cooling (“Stafford Air HVAC,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, contact us, or use our services.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy.

1. Who We Are

Stafford Air Heating & Cooling provides residential and light commercial heating and cooling services in Oregon.

If you have any questions about this policy, you can contact us at:

Stafford Air Heating & Cooling
Phone: (503) 828-2632
Email: staffordairhvac@gmail.com
Website: staffordairhvac.com

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide to Us

You may provide information directly when you:

  • Request a quote or service

  • Call, text, or email us

  • Fill out a contact form

  • Subscribe to any newsletter or promotions

  • Interact with us via social media

This may include:

  • Name

  • Phone number

  • Email address

  • Service address or general location

  • Details about your HVAC system or project

  • Any other information you choose to share

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages you visit and time spent on them

  • Referring website (how you got to our site)

This information is typically collected using cookies, pixels, or similar technologies.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes

  • Schedule and perform HVAC services

  • Communicate about your appointments, invoices, and service updates

  • Improve our website, services, and customer experience

  • Run advertising or remarketing campaigns

  • Comply with legal obligations

We do not sell your personal information to third parties.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Understand how visitors use our site

  • Measure the effectiveness of our advertising

You can usually control or disable cookies through your browser settings. If you choose to disable cookies, some features of the website may not function properly.

If we use third-party tools (for example, Google Analytics, Google Ads, or Meta/Facebook Pixel), those providers may also use cookies and collect information in accordance with their own privacy policies.

5. Sharing Your Information

We may share your information with:

  • Service providers and contractors who help us operate our business (for example: IT providers, marketing tools, payment processors, CRM software)

  • Advertising and analytics partners (if used), to help us run ads and understand website traffic

  • Legal authorities if required to comply with laws, regulations, or legal requests

  • Successors or assigns in connection with a business transfer, merger, or sale

We only share the minimum necessary information and require service providers to protect your data and use it only for the services they provide to us.

6. Data Security

We take reasonable steps to protect your information from loss, misuse, and unauthorized access, including administrative, technical, and physical safeguards.

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

  • Provide our services

  • Maintain business records

  • Comply with legal, tax, and accounting requirements

  • Resolve disputes and enforce agreements

When information is no longer needed, we will delete it or anonymize it where reasonably possible.

8. Your Choices & Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Accessing the personal information we hold about you

  • Requesting corrections to inaccurate or incomplete data

  • Requesting deletion of your information where applicable

  • Opting out of marketing communications

To exercise these rights (or ask questions), contact us at the phone number or email listed above.

You can also:

  • Opt out of marketing emails or texts by using the unsubscribe instructions in the message (where applicable) or contacting us directly.

  • Manage cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.

We encourage you to review this page periodically to stay informed about how we protect your information.